Shipping policy
We strive to process and ship orders as quickly as possible. We know how important it is to receive your product(s) in a timely manner.
The following is the shipping options we offer:
(Shipping Times Do Not Include Order Processing Time)
Economy Shipping: Free (5-8 delivery days)
Standard Shipping: $12.95 (3-4 delivery days)
Express Shipping: $16.95 (1-2 delivery days)
All orders are shipped within 2-4 business days after proof is approved. If proof was not requested, orders ship within 2-4 business days after order was placed.
When will my order ship?
Orders will ship 2-4 business days after proofs are accepted. If proof(s) are not requested order will ship within 2-4 business days after order is placed.
Do you offer expedited shipping?
Yes, we offer FedEx Express Shipping (1-2 business days). The transit days only refer to the actual travel time and not production time.
Do you offer free shipping?
Yes, all orders ship free unless express shipping is requested. Free shipping service is USPS First Class or Priority (5-8 business days).
Do I get tracking info? Where can I find it?
When your order is fulfilled, tracking info will be sent to the email and/or mobile number you provided during checkout. Tracking info can also be found in your account.
Which shipping carriers do you use?
We rely on FedEx and USPS for all shipments.
Do you ship internationally? To which countries do you deliver?
Yes, we deliver to the following countries:Australia, Austria, Belgium, Brazil, Canada, Cyprus, the Czech Republic, Denmark, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hong Kong, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malaysia, Malta, Martinique, Mexico, Monaco, the Netherlands, New Caledonia, New Zealand, Norway, Poland, Portugal, Puerto Rico, Réunion, Singapore, Spain, Sweden, Switzerland, the United Kingdom, the United States of America and U.S. Virgin Islands.
My package has not arrived. What should I do?
If tracking info shows package has been delivered but you did not receive it, please contact us and we will be happy to assist.
My product was delivered damaged or the product is incorrect, what do I do?
If product(s) is damaged or incorrect, please Contact us and we’ll send you a replacement free of charge.